1. Introduction
The domain name www.richsteelpvtltd.com (hereinafter referred to as the “Website”) is owned by RichSteel Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at Singapur City, Kota Road, Amanaka, Near Hotel Piccadily, Raipur, Chattisgarh, India – 492 010 (hereinafter referred to as “RichSteel/We”).
These Terms of Use (“Terms of Use”) when accepted by You (defined below) becomes a binding agreement between You and RichSteel. You agree to be bound these Terms of Use by continuing to access the Website or obtaining the Services.
We reserve the complete right to change or modify the given Terms of Use without customer consent. We may inform the Users regarding update to the Terms of Use by mentioning a new date when we do changes in the Terms of Use on the Website or including a statement regarding modifications on the page of the Terms of Use. You are by default agrees and bound by the Terms of Use if you are a visitor of our website and keep using the website.
By clicking “I Agree” mentioning at the end of this page, You agree to be bound by these Terms of Use.
2. Definitions
(i) “Buying User/Customer” means the Registered User or Subscribed User registered on our website for the purpose of information or purchase. (ii) “Purchase Page” means the webpage which shall set out the purchase requirements of the Buying Users. (iii) “Content” means the information, data, photographic, audio, images, visual or audio-visual content, including videos that the Website admin or website Users publish, post or transmit on or through the Website. (iv) “Logistics/Transport Partners” means RichSteel transport partners within India as well outside India to help delivering the shipments to our customers. (v) “Person” means any natural person, sole proprietorship, partnership, company, governmental authority, joint venture, trust, association or other entity (whether or not having separate legal personality). (vi) “Registered User” means the user who register themselves on our website for any mean. (vii) “Registration” means sharing the personal information like Name, Email ID, Phone number to create their account on our website. (viii) “Services” means all the services provided by RichSteel Private Limited. (ix) “Payment Partners” means the different payment gateway partners integrated with RichSteel for accepting payments for different orders globally.
3. Registration
(i) A Person who creates his/her account or on behalf of their organization and register themselves on our website to enquire and purchase the products from our website. Registration is mandatory to access our products and services. We reserve the complete right but not an obligation to verify the given information on our Website for Registration. We reserve the right to reject application for Registration from any Person without assigning any reason whatsoever.
br> (ii) By registering on our website, you share your consent that you will take sole responsibility for the confidential safekeeping of Your account information including the password you create. You also agree to take responsibility for all activities done on the Website through Your Registration. If You believe or have reasons to believe that Your password is no longer confidential, You must immediately inform us through the account section provided on the Website. You can update any information You provide us through the account section of the Website. Subject to these Terms of Use, We reserve the right to suspend, terminate or block Your access to the Website or your account.4. Services
(i) RichSteel is a virtual steel & iron store for trading of Steel & Iron online for all our Business to Business (“B2B”) trading. RichSteel offers a digital platform that facilitates sale and purchase of merchandise and services by Users registered on the Website. RichSteel is a virtual store that enables easy, transparent and convenient trading of steel products. We also provides a facility to place an order online via our website to save time and cost.
5. Indemnity and Limitation of Liability
(i) You agree to indemnify, defend and hold RichSteel, its affiliates and each of their officers, directors, employees and agents harmless from and against any and all damages, claims, suits, actions, causes of action, demands, liabilities, losses, costs and expenses arising out of or resulting from any claims (i) in connection with any Content/Data provided, displayed or otherwise transmitted on the Website including any violation or infringement of any third-party intellectual property rights, claims of defamation, invasion of privacy, right to publicity or unfair competition; or (ii) that any product offered for sale by our clients infringes any patent or trademark of any third party; or (iii) any allegation that any injury or damage to any User was caused by the products sold by client or the services provided by client or such injury or damage is related to the use of the product sold by our clients or services provided by our partners; or (iv) any claims regarding quality, quantity and any claim in relation to any product sold or services provided by our client; (v) the breach of any of the warranties, representations or undertakings or in relation to the non-fulfilment of any of partner obligations under a separate agreement entered into with the any User in relation to sale of products or provision of services or arising out of You infringing any applicable laws; or (vi) relating to products/services obtained by You; or (vii) breach of payment obligation by You; or (vii) breach of delivery obligations with respect to quantity or quality of products or services by You or (viii) Your use of Assisted Trade Service; or (ix) breach of the terms of these Terms of Use. (ii) RichSteel does not guarantee or represent that the Services will be uninterrupted, error-free, or completely secure. You understand and acknowledge that there are risks can occur in operating conditions, Internet connectivity, third party software components and other reasons beyond the control of RichSteel that could result in the loss of Content or unavailability of Services or loss of any other information relating to transactions carried out through Website. (iii) To the extent permitted by applicable law, RichSteel disclaims any and all warranties not expressly stated in these Terms of Use including the implied warranties of merchantability. (iv) RichSteel (neither its employees, agents, suppliers or affiliates) shall not be liable to You (nor to Your employees, agents, suppliers or affiliates) for any lost profits, or any indirect, special, incidental, or consequential loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the provision of Services, even if RichSteel has been advised or should be aware of the possibility of such damages. In no event shall RichSteel be liable to You for any intended damages. (v) By accessing our website, you agree and bound by your acceptance while accessing this Website and transacting at Your own risk and understand the risks involved while accessing the website. RichSteel neither be liable nor responsible for any actions or inactions of any User, nor any breach of conditions, representations or warranties provided by any User in connection with the sale of Products or provision of services. (vi) RichSteel reserves the complete right to update, change or delete the information and products on the website under the Terms of Use agreement. (vii) In this digital modern world, it can possible of risks of software malfunctioning, risks of hacking or from unauthorized users which is beyond RichSteel control and RichSteel does not approve of such unauthorized uses, but by using the Website the User acknowledges and agrees of Terms of Use that RichSteel is not responsible for the use of any personal information that a User publicly discloses or shares with others on the Website. RichSteel shall in no manner be held liable or responsible due to the unauthorized use of the Website and / or the content / information / material posted on the Website and / or provided to RichSteel which is saved on its servers or other digital storage devices. (viii) RichSteel shall not be liable for any loss, damage, costs, expenses and/ or liabilities (direct and / or indirect) arising in any manner whatsoever either to such User, such market participant or any other person pursuant to final offer of the proposed User having been sent to the seller or vice versa, through any facility provided by RichSteel on the Website.
6. User Account Commitment
By accessing our website, You a designated User agree to: (i) provide true, accurate, current and complete information about yourself (the “Account Information”) and (ii) believing you are maintaining and promptly update the Account Information to keep it true, accurate, current and complete. If we found or believe that the information you provided is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to believe that such information is not correct, false, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Website. Account Information and certain other information about you are subject to our Privacy Policy.
7. Intellectual property rights (trademarks, copyrights and designs)
(i) We keep all rights, title, and interest in and to the Website, including but not limited to software, text, data, images and graphics, all updates, modifications, enhancements, improvements, upgrades or corrections thereof, and all related intellectual property rights will be exclusively held by RichSteel. (ii) You agree that the RichSteel or its licensors retain all right, title and interest in the Website, its features, functionalities, images, data, graphics or design is transferred pursuant to this Agreement. (iii) You shall not harm or create issues in the functioning or the website. (iv) All the rights, title, ownership and interest pertaining to the word ‘RichSteel’ completely belong to RichSteel. All other logos and marks of other organizations that appear on the Website are the property of their respective owners. (v) All the data, content uploaded on the website always belongs to the owners of the website in all manners. (vi) We understand that our website Users who are accessing our website are sharing acknowledgment and consent to us that they do not copy, transfer the data of the website in any scenario. The User hereby grants to the RichSteel a non-exclusive, worldwide, royalty-free, fully paid up, non-transferable right to use the trademarks and tradenames of the User, solely in connection with the performance of services and in connection with its public relations, marketing and promotional events. (vii) The User shall not host, display, upload, modify, publish, transmit, update or share any content, information and / or material on the Website. (viii) We understand that User shares a consent that they will not post or share any misleading, harmful, harassing, defamatory, obscene, pornographic, libellous, hateful, or racially, ethnically objectionable, relating or encouraging any unlawful activities or possibility in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to ‘indecent representation of women’ within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; (ix) That the users will not harasses or advocates harassment of another person. (x) The Users will not promotes or encourages illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous. (xi) The User provides instructional information about illegal activities such as making or buying, or selling, illegal weapons, violating someone’s privacy, or providing or creating computer viruses. (xii) interferes with the use and enjoyment of the Website by another User or for any commercial use. (xiii) The User will not link any software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information. (xiv) The User threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. (xv) The User directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. (xvi) The User transmit ‘spam/junk mail’, ‘chain letters’, or unsolicited mass mailing or ‘spamming’ through the Website. (xvii) The User attempt to or gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password mining or any other illegitimate means. (xviii) The User make any negative, denigrating or defamatory statement(s) or comment(s) about RichSteel or the brand name or domain name used by RichSteel, or otherwise engage in any conduct or action that might tarnish the image or reputation of RichSteel and to any of the public platform digitally or offline. (xix) The User agrees and bound that it shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person. (xx) The User take all reasonable measures to ensure that no unauthorized use of their respective accounts shall take place. (xxi) The User shall keep the password in safe custody of the authorized personnel. and shall keep the password confidential at all times.
8. Privacy Policy
(i). This is under our Privacy Policy agreement that our website may collect various personal information from You when You use the Website and or the features provided by the Website. (ii) RichSteel ‘s Privacy Policy is available here sets out Company’s policies regarding the collection, storage, use, transfer and protection of any such personal information (the “Privacy Policy”). (iii) You agree that you share the consent while registering on our website is complete in all manners and this is done by You only. (iv) We may disclose Your personal information in accordance with applicable law and the Privacy Policy.
9. Product/Services Catalogue
(i) The “Product/Service Catalogue” means the Services offered by RichSteel with the help on our trading partners which we call them manufacturers, sellers, wholesalers, retailers, Users, suppliers, brokers, agents, and / or traders of steel and its products on the Website. (ii) RichSteel shall make an endeavour to ascertain the completeness, truthfulness, correctness of such information posted under the Products catalogue. (iii). However, notwithstanding anything, RichSteel shall not be liable and / or responsible to any person for any loss, damage, costs, expenses, claims and / or liability arising in any form whatsoever due to any action taken by such person pursuant to such information, usage of such information. (iv) RichSteel reserve a complete right to amend, change and / or withdraw the information posted under the Product Catalogue.
10. Additional Terms and Conditions with respect to transactions by a Buying User
(i) We understand that the Buying party is certain about the product which they are purchasing from our website. (ii) You are required to make the upfront/advance payment on our website to complete the transaction. (iii) By placing an order on our website, you agree to be bound by the conditions of purchase included in the item’s description (or linked to from the description) so long as those conditions of sale are not in violation of this Agreement or unlawful. (iv) RichSteel strongly recommend to all the users that you or your employees or associates not to test the site with false purchases, as it will put you at substantial personal legal risk. It is an offence to use a false name or any other false personal information. (v) We urge all our users to share the feedback, inputs and suggestion when you complete the transaction on our website. (vi) The purchasing party will share the delivery confirmation when they receive the product at their end that the delivery is complete in all manners. (vii) The Buyer shall be required to respond to the email within 48 hours of its receipt, beyond which RichSteel shall deem that the product / goods / merchandise to have been delivered in good condition and accepted by the Buying party. You can check the complete Shipping policy details here – (vii) RichSteel shall not entertain any return request for full or partial shipment except when such return request which is notified after 48 hours. (viii) The refund process at RichSteel may take up to 45 (forty-five) business days from the date of receipt of the product along with the invoice. The actual time taken for refund or for the credit of the payment into the Buying User’s bank account will depend on the mode by which payment was made and the procedures adopted by various financial service providers. You can check the complete Return & Refund policy details here – (ix) The cancellation is only applicable only till 24-hours after the order placed by your end. (x) There will be NO cancellations for International order. (xi) There will NO cancellations after 24 hours of order placement. You can check the complete Cancellation policy details here
11. Breach of these Terms of Use
(i) In a case when RichSteel found a breach of Terms of Use and believe that the event is curable then RichSteel shall issue notice to such User requesting such User to cure such defect within 30 (thirty) business days of receipt of such notice. (ii) In the event, the User fails to cure such issues within 30 (thirty) business days of receipt of such notice, or, if the User commits breach of any of the material provisions of the Terms of Use, then RichSteel shall, without prejudice to any other rights that it may have, be entitled to Suspend/Delete the Registration; Terminate the account; Restrict User access on the Website or part thereof; Recover any financial loss, to any other User, if any; and / or other action that RichSteel deems fit. (iii) RichSteel at its sole discretion may restrict, suspend or block your Registration without giving any explanation, if found violation our Terms of Use or if you misuse our Services. This includes but not limited to creating false/fake profile; placing fake orders; abusing our messaging services; use of your registration for scamming purposes; performing unlawful activities through our website; providing half or insufficient information about the business; infringing any intellectual property rights, or any other behaviour that affects us. RichSteel reserves the right to ask the User to correct their personal or/and business information on the Website. (iv) Found a User guilty of violation of Terms of Use will be completely blocked from our end and will not be allowed to become a member again at a later date. Account termination may be permanent, at the sole and absolute discretion of RichSteel.
12. Feedback, Suggestion & Inputs
We love our customers and always encourages them to share their valuable feedbacks, inputs& suggestions to improve our services to make them more strong, effective and helpful for future use. At the same time, we also advise our Users that they are sole responsible for their comments on our website and to another social media or public platforms and urge them to share the genuine feedback. RichSteel may also ask You to provide feedback or testimonials for RichSteel which we may publish on the Website after obtaining prior consent from You. Any feedback which is wrong, inappropriate and against our Brand terms then it is User responsibility to acknowledge it. RichSteel will not be responsible for the feedback that you post on the Website and you should be careful about making comments that are not factual in nature and should not post defamatory or illegal or offensive/obscene contents.
13. Waiver
No failure or delay by RichSteel in exercising any of its rights under the Terms of Use shall be deemed to be a waiver of that right, and no waiver by RichSteel of any breach of the Terms of Use by the User shall be considered as a waiver of any subsequent breach of the same or any other provision.
14. Notices
(i) Any notice or other communications to be given to RichSteel under the Terms of Use shall be in writing and may be set to our email address at [email protected]. (ii) Any notice or other communication to be given to a User who has obtained Registration shall be sent to the registered email address of such User.
15. Governing law and Arbitration
The Terms of Use shall be governed by the laws of India shall be subject to the exclusive jurisdiction of the courts at Raipur, Chhattisgarh, India.
16. Miscellanious
Ii) The Terms of Use shall not establish or constitute any relationship of partnership, joint venture, franchise, employment or agency between RichSteel and the User and both shall continue to be independent of each other and neither of them shall have the power to bind the other without the other’s prior written consent. (ii) The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of any provision herein in any manner whatsoever. (iii) Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences. (iv) The User acknowledges that the Terms of Use contains the entire agreement between the User and RichSteel as per mutual understanding between the User and RichSteel.
RichSteel Pvt. Ltd. reserve the complete rights to modify, change the Terms and Conditions at any given point of time. You are advised to visit the website frequently so you can be updated over the terms and conditions because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site. Your continued use of the websites following the posting of changes to these terms means you accept these changes.
17. Support
If you have questions about these Terms and Conditions please Contact:
RichSteel Private Limited
Singapur City, Kota Road, Amanaka,
Near Hotel Piccadily, Raipur, Chhattisgarh, India – 492 010
Email: [email protected]