RichSteel Private Limited is one of the trusted and leading name in Iron & Steel trading business. We work with all the top names in the Steel industry and we help our customer with quality and quantity supplies with real time prices and product information.
Yes, we are going as per market demands and today is a digital world and so we are. We are now accepting Online orders at our website and that too from across globe.
Since Richsteelpvtltd.com is fully digitally operational now, so you can place order via Creditcard, DebitCard, Netbanking, Paypal etc.
Yes, we are currently shipping to African region as well and apart from this we work with global customers and operate worldwide shipping.
Since Rich Steel is not an end manufacturer or importer and being merely a facilitator in between the end customer and the manufacturer, so we ideally do not change anything for shipping. However, there can be extra charges but that will be communicated well in advance with the customer.
You will be notified via an email on your registered email address and the same can be checked from your account section under my orders section.
Yes, we work with leading logistic companies in the world which has worldwide shipping services and so as we help our customers to ship orders to different part of the globe.
The usual time frame of a delivery of an order within India is from 5-7 days but if the order has to ship outside India, then the time frame actually take little long from 25-30 days or further longer due to unforeseen reasons like multiple checks and government guidelines.
Yes, you can change it but that too has to be within 24-hours or before shipment initiates. No change in address will honored after 24-hours. Submit your request via email and phone to our customer service.
Yes, you can have your own transportation services.
Yes, you can anytime check the order history. Just follow the simple steps given below:
Login to your account.
Go to my account.
Go to Order History
Yes, you can cancel your order my from account but at the same do update our customer services via email at
[email protected] and via phone call also at +91 91795 19589.
Its unfortunate to hear disputes, but if this situation arises then you can highlight it at [email protected]
Cancellation process is very simple at RichSteel which you can access here as this has complete cancellation policy.
Yes, absolutely we work with the leading payment gateways in market which make sure there is no leakage in the payment system which is very sensitive.
NO, we do not store this information at our end.
You can reach out to us by dropping a mail at [email protected] or else you can give us a call directly at our office no - +91 91795 19589.
If you have any questions regarding your account, please contact us using our customer service online form.
Alternatively, please contact us using the details below: Email
General Enquiries:
[email protected]
Disputes & Concerns:[email protected]
For New & Exciting Orders:
[email protected] Phone No: +91 91795 19589
